Refund policy
RETURNS & EXCHANGES POLICY
All pieces are crafted with intention and produced in limited quantities. Due to the nature of our drops, all sales are considered final.
We do not accept returns or exchanges for:
- Incorrect sizing
- Change of mind
- General wear or use
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, we've got you covered.
To be eligible for a replacement or refund:
- You must contact us within 14 days of delivery
- The item must be unworn, unwashed, and in original condition
- Proof of issue is required (photos/video)
Once approved, we will provide a replacement (if available) or issue a refund.
Important Notes
- We reserve the right to deny any claims that do not meet the above conditions
- Items sent back without prior approval will not be accepted
Before completing your purchase, please review your order carefully. If you have any questions about sizing, product details, or anything else before buying, feel free to reach out to us — we’re happy to help!
Thank you for understanding! ~ KYRÄ